Sales Manager – Concrete (Smc)
Ngày đăng: Thứ Sáu, 04/11/2011Ngành nghề: xây dựng, kinh doanh, dịch vụ khách hàng
Khu vực: Hà Nội
* Job Description:
Customers:
- Ensure customer satisfaction with the service offering of the company (ordering, quality, delivery, invoicing, complaint management, etc)
- Provide professional advise to customers in order to improve company image, level of service and build customer loyalty
- Maintains contact with all customers (existing and potential) of the company to ensure high levels of client satisfaction.
- Ensure the sales team reacts quickly and works effectively with operations to investigate customer complaints.
- Control credit management in line with the company policy.
- Support Finance in taking non paying customers through the legal process in order that the company recovers all money owed to it.
Administration:
- Lead the development of sales plan targets and strategies.
- Ensure that all Sales Representatives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
- Organize monthly and quarterly meeting for the department, with the following agenda: HSE, profitability, volumes, pricing, market share, credit, collections, complaints, products, quality ,operations, market movements, HSE and receive feedback from the Team
- Assist in preparing monthly sales forecast for volumes, margin , market share and collections and report on performance between forecast and actual
- Manage authority limits and adherence to company policies and regulations (credit limit, minimum price, cash sales, collections)
- Prepare action plans for individuals and the team for effective tracking of sales leads, new prospects and penetration into new markets.
- Provides timely, accurate, competitive pricing on all completed quotations submitted for pricing and approval, while striving to maintain maximum profit margin and a broad customer base
- Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives.
- Controls expenses to meet budget guidelines.
Market Research:
- Survey the market to identify new markets the company can enter into
- Identify and evaluate new products which better match fit customer requirements and give the company a competitive advantage.
- Assist in reporting sales estimation on the monthly basis (quantity, price, market share) of all competitors.
- Assist in the development of the marketing plan as needed
Developing Human Capital:
- Make self available as coach / mentor in assisting direct reports to develop in their positions.
- Ensure that relevant information is communicated to direct reports enabling them to effectively carry out their functions.
- Delegate tasks to direct reports in line with skill, knowledge and ability and where necessary identify skill gaps and training requirements.
- As required, become involved in relevant personnel matters including recruitment, termination and counseling.
Yêu cầu công việc
Job Requirement:
- University degree in engineering or other sciences, economics, marketing or business management
- MBA would be an advantage
- Up to 3 years experience as a Sales Manager (preferably in the construction or related industries)
- Up to 5 years experience in a senior sales or key accounts role (preferably in the construction or related industries)
Think the Business
- Strategic Vision
- Analysis and Problem-Solving
- Business and Financial Acumen
Deliver Results
- Manages Execution
- Customer Focus
- Drives Change and Innovation
Energize People
- Communication
- Engages and Inspires
- Develops Human Capital
- Cultivates Relationships and Networks
- Fosters Teamwork and Cooperation
Act as a role Model
- Adapts and learns
- Builds Trust and Confidence
- Excellent communication and presentation skills
- Excellent analytical, attention to detail and interpretation skills
- Outstanding organization skills
** Profile Consist:
- Your application letter and CV attached with a recent photograph
If you are interested in the above position, please send your resume to e-mail: trangtnt.vhr@gmail,com
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